FAQs

Cloister Collection is a family-owned women's fashion boutique that has been in business since 1987, located at 600 Sea Island Rd, Suite 13, St. Simons Island, GA 31522. We specialize in coastal-chic women's clothing, shoes, accessories, and jewelry from top designers including Lilly Pulitzer, Marie Oliver, Cleobella, Sheridan French, Tribal, Krazy Larry, SPANX, and Villagallo.

Our store is located at 600 Sea Island Rd, Suite 13, St. Simons Island, GA 31522. We are open Monday through Saturday, 10:00 AM to 5:30 PM. You can also shop online at cloistercollection.com and have orders shipped to you.  

Cloister Collection is known for carrying the latest Lilly Pulitzer styles. We also carry Marie Oliver, Cleobella, Sheridan French, Tribal, SPANX, Vilagallo, Teleties, Krazy Larry, and Villagallo. Browse all designers at cloistercollection.com/collections/designers.

Yes! Cloister Collection offers free shipping on all orders of $150 or more with Post Office economy shipping. Orders under $150 are subject to standard shipping rates, or you can pay more for faster shipping options if you need an outfit ASAP! Visit our website for current shipping rates and estimated delivery times.

Cloister Collection accepts returns on eligible items. Sale items are nonreturnable. Full details are available at cloistercollection.com/pages/return-policy. You can also initiate a return through our returns portal at cloistercollection.com/pages/returns.  

Yes, Cloister Collection ships nationwide and we offer free shipping on orders over $150!

Yes! We offer the Cloister Club, our exclusive shopping rewards program. Members earn 3% back on every purchase in the form of shopping club dollars, and can also take advantage of special Double Dollar Days throughout the year. At this time, rewards can only be earned and redeemed on in-store purchases. (We are currently in the process of bringing this to our online stores as well- stay tuned!) 

Joining is easy — simply sign up with your email at the bottom of our website. As a Cloister Club member, you’ll also be automatically entered into our twice-yearly $500 gift card drawing, open to both in-store and online customers!

Yes, Cloister Collection is a premier Lilly Pulitzer retailer. We carry the latest Lilly Pulitzer collections including dresses, tops, swimwear, and accessories for women, girls, and babies. Browse our full Lilly Pulitzer selection at cloistercollection.com/collections/lilly-pulitzer-all.  

Yes! Cloister Collection carries kids' clothing, including Lilly Pulitzer collections. Shop the kids' collection at cloistercollection.com/collections/kids. 

You can reach Cloister Collection by phone at 912-634-8084, email at customerservice@cloistercollection.com, through our contact form at cloistercollection.com/pages/contact, or by visiting us in store at 600 Sea Island Rd, Suite 13, St. Simons Island, GA 31522. We are open Monday–Saturday, 10:00 AM–5:30 PM.  

Yes, Cloister Collection offers gift cards in store, call us to purchase at 912-634-8084. We also carry a curated collection of gifts available in-store and online at cloistercollection.com/collections/gifts. 

We accept Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, and Shop Pay for online orders. In-store, we accept major credit cards.

Yes! Follow us on Instagram at @cloistercollection_ssi and on Facebook at facebook.com/CloisterCollection, and now on TikTok at @cloistercollection_ssi, Tag us in your outfits; we would love to feature you!

Yes! New email subscribers receive 10% off their first order. Sign up for our email list at cloistercollection.com and also be entered for a chance to win a $500 gift certificate (winners are pulled twice a year).